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You do not need to deactivate and reactivate your serial number when updating your Softron software. Previous legacy versions are available from the general downloads page. You can use a free demo version for that on a separate computer. It is always recommended to run extensive tests with your specific workflow and setup before putting a new version in production. Just download the latest version and replace your previous version. Purchase a license through one of our resellers or the Softron online store, then just activate your serial number in the License window or plug your dongle in the computer.

After your test, you will keep on using the same application, just with the demo mode unlocked. That's the only limitation and difference. In DEMO mode, the application will burn a blue frame in the recorded file or at output at some intervals.

Hardware, drivers, software and operating systems change regularly and we advise users and prospective users to evaluate their requirements in their specific environment/workflow using Softron demo licenses that are available for downloading from Softron's web site.

They are intended as guidelines and are based on extensive testing that Softron has done, they can be changed without notice. Softron does not warrant that these recommended configurations will always meet specific user requirements. We will always try to help, but in some cases, the best solution is to upgrade your macOS to a more recent version. Also, most of our tests will be done on these macOS versions, and only basic tests will be done on the previous OS. For this reason, Softron's free support is provided only on the current and previous macOS versions. Failing to do so would mean that Softron software would essentially be blocked from using the new Frameworks provided in the OS. Because Operating Systems are usually significantly improved over previous versions, Softron must use many of the more capable built-in functionalities inherent in Apple's latest OS releases. This is why Softron tries to maintain compatibility with older versions of macOS as much as possible, but it is not always possible to achieve. We know that some of our users can not upgrade their macOS very often.

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